Mr. Parry contacted us about a garage door that was spontaneously reversing and he didn’t know the reason why. He suspected the misalignment of the sensors inside the opener.
When we got to Mr. Parry’s house we realized that he was correct and that there was something wrong with the garage door sensor. Since our team knew where to start they got down to business. They checked the entire system and there were no other signs of damage so they started with replacing the photo eye sensors. Lenses in the sensors showed some cracks and the wires sustained damage. Our team had to calibrate the door sensor and do so in such a way that all of them had to be aligned with each other and that the beam was to be interrupted only when there is an obstacle in the way. When they finished all safety checks everything was working perfectly, the customer felt satisfied with the job that our team did.
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* $29 service call - deducted from the service
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